1. Introduction
Welcome to SafeJourney.asia (“we,” “our,” or “us”). By accessing or using our website, mobile application, and services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our Services.
2. Acceptance of Terms
By accessing or using SafeJourney.asia, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
3. Service Description
SafeJourney.asia provides an online platform connecting car owners with automotive workshops and related service providers. Our Services include but are not limited to:
- Workshop booking and appointment management
- Vehicle service history tracking
- Online payments for automotive services
- Workshop discovery and reviews
- Vehicle maintenance reminders
4. User Accounts
4.1 Registration
- You must register for an account to access certain features
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to create an account
4.2 Account Security
- You are responsible for all activities under your account
- Notify us immediately of any unauthorized use
- We reserve the right to suspend or terminate accounts for any violation
5. User Responsibilities
Users agree to:
- Provide accurate information
- Use the Services lawfully
- Not interfere with platform operation
- Not attempt to gain unauthorized access
- Not use the platform for illegal purposes
- Maintain accurate payment information
6. Workshop Partner Responsibilities
Workshop partners agree to:
- Provide accurate service information
- Honor appointments and quoted prices
- Maintain required licenses and insurance
- Provide services professionally
- Comply with local laws and regulations
7. Payments and Fees
7.1 Service Fees
- All fees are listed in local currency
- Fees may vary by service and location
- Additional charges may apply for emergency services
7.2 Payment Terms
- Payment methods accepted: Credit cards, bank transfers, and other specified methods
- Fees are non-refundable unless stated otherwise
- Cancellation fees may apply
8. Cancellation Policy
- Users must cancel appointments at least 24 hours in advance
- Late cancellations may incur fees
- No-shows may result in additional charges
- Workshops must provide reasonable notice for scheduling changes
9. Privacy and Data Protection
- We collect and process data as outlined in our Privacy Policy
- Users consent to data collection and processing
- We implement reasonable security measures
- We comply with applicable data protection laws
10. Intellectual Property
- All content on SafeJourney.asia is our property
- Users may not copy or reproduce content without permission
- User-generated content remains user property
- Users grant us license to use submitted content
11. Limitation of Liability
- Services provided “as is”
- We are not liable for third-party services
- Maximum liability limited to fees paid
- Not responsible for indirect damages
- Force majeure applies
12. Dispute Resolution
12.1 General Disputes
- Parties will attempt good faith resolution
- Mandatory mediation before litigation
- Governing law: [Local jurisdiction]
12.2 User-Workshop Disputes
- Initial resolution through platform
- Mediation services available
- Platform may intervene as necessary
13. Modifications to Terms
- We reserve the right to modify these Terms
- Users will be notified of significant changes
- Continued use constitutes acceptance
- Changes effective upon posting
14. Termination
We reserve the right to:
- Terminate services at our discretion
- Suspend accounts for violations
- Refuse service to anyone
- Remove content without notice
15. Contact Information
For questions about these Terms:
- Email: [contact@safejourney.asia]
- Address: [Your company address]
- Phone: [Your contact number]
16. Severability
If any provision of these Terms is found invalid, remaining provisions remain in effect.
17. Entire Agreement
These Terms constitute the entire agreement between users and SafeJourney.asia regarding the Services.
By using SafeJourney.asia, you acknowledge that you have read, understood, and agree to these Terms of Service.